Voyix Checkout Kit
A proposal for cross-product coherence, reduced redundancy, and speedy contributor onboarding for all NCRV point-of-sale UIs.
2025
Design Systems
Touch Kiosk
Voyix Checkout Kit
A proposal for cross-product coherence, reduced redundancy, and speedy contributor onboarding for all NCRV point-of-sale UIs.
2025
Design Systems
Touch Kiosk
Voyix Checkout Kit
A proposal for cross-product coherence, reduced redundancy, and speedy contributor onboarding for all NCRV point-of-sale UIs.
2025
Design Systems
Touch Kiosk
I authored a proposal for greater alignment across NCR Voyix’s numerous point-of-sale products, outlining shared benefits for all teams and a strategy for incremental adoption. The proposal served as a lever for foundation-level consolidation of retail POS systems and teams in 2026.
I authored a proposal for greater alignment across NCR Voyix’s numerous point-of-sale products, outlining shared benefits for all teams and a strategy for incremental adoption. The proposal served as a lever for foundation-level consolidation of retail POS systems and teams in 2026.
I authored a proposal for greater alignment across NCR Voyix’s numerous point-of-sale products, outlining shared benefits for all teams and a strategy for incremental adoption. The proposal served as a lever for foundation-level consolidation of retail POS systems and teams in 2026.
I authored a proposal for greater alignment across NCR Voyix’s numerous point-of-sale products, outlining shared benefits for all teams and a strategy for incremental adoption. The proposal served as a lever for foundation-level consolidation of retail POS systems and teams in 2026.
From many, one?
Since its inception as a manufacturer of brass cash registers in the late 1800s, National Cash Register (NCR) has been in a perpetual state of product innovation and evolution. In modern times, that drive has sometimes produced uneven experiences across point-of-sale (POS) products and industry verticals. Following the 2023 spin-off of the software-focused NCR Voyix, leadership signaled that unification and standardization would be top priorities. This presented a major challenge: a patchwork of insular systems created unpredictable cross-product experiences for users and significant barriers to internal collaboration. How might we improve the coherence of our product suite without incurring unacceptable cost and risk?
From many, one?
Since its inception as a manufacturer of brass cash registers in the late 1800s, National Cash Register (NCR) has been in a perpetual state of product innovation and evolution. In modern times, that drive has sometimes produced uneven experiences across point-of-sale (POS) products and industry verticals. Following the 2023 spin-off of the software-focused NCR Voyix, leadership signaled that unification and standardization would be top priorities. This presented a major challenge: a patchwork of insular systems created unpredictable cross-product experiences for users and significant barriers to internal collaboration. How might we improve the coherence of our product suite without incurring unacceptable cost and risk?
From many, one?
Since its inception as a manufacturer of brass cash registers in the late 1800s, National Cash Register (NCR) has been in a perpetual state of product innovation and evolution. In modern times, that drive has sometimes produced uneven experiences across point-of-sale (POS) products and industry verticals. Following the 2023 spin-off of the software-focused NCR Voyix, leadership signaled that unification and standardization would be top priorities. This presented a major challenge: a patchwork of insular systems created unpredictable cross-product experiences for users and significant barriers to internal collaboration. How might we improve the coherence of our product suite without incurring unacceptable cost and risk?
POS variants across grocery, fuel and restaurant verticals had been developed by separate teams with unique customer requirements in mind. The experience layer was valid, but an opportunity to leverage a shared UI foundation was clear.
A proposal for incremental alignment
By mid-2025, NCR Voyix had been operating without a formal design systems team for almost two years, further hampering POS unification goals. Though fully occupied with another project, I put some evenings and weekends towards a Q3 2025 presentation and set of demos to socialize and advocate for a strategy of incremental unification. The core elements: shared design tokens, shared core components and adaptable, shared patterns.
A proposal for incremental alignment
By mid-2025, NCR Voyix had been operating without a formal design systems team for almost two years, further hampering POS unification goals. Though fully occupied with another project, I put some evenings and weekends towards a Q3 2025 presentation and set of demos to socialize and advocate for a strategy of incremental unification. The core elements: shared design tokens, shared core components and adaptable, shared patterns.
A proposal for incremental alignment
By mid-2025, NCR Voyix had been operating without a formal design systems team for almost two years, further hampering POS unification goals. Though fully occupied with another project, I put some evenings and weekends towards a Q3 2025 presentation and set of demos to socialize and advocate for a strategy of incremental unification. The core elements: shared design tokens, shared core components and adaptable, shared patterns.
1. SHARED TOKENS
A detailed directory of foundational design decisions
2. SHARED COMPONENTS
Core components shared by all POS applications
3. SHARED PATTERNS
Trusted and tested interaction patterns
Universal design tokens
Some POS products hadn’t yet adopted design tokens as a source of truth, while others had already made the leap. Amazingly, no two products referenced the same token set. All existing token libraries were limited to overwrites and additions to Material UI core tokens. A foundational element of my proposal was a library of universal design tokens, designed to power any product using any front-end framework.
Universal design tokens
Some POS products hadn’t yet adopted design tokens as a source of truth, while others had already made the leap. Amazingly, no two products referenced the same token set. All existing token libraries were limited to overwrites and additions to Material UI core tokens. A foundational element of my proposal was a library of universal design tokens, designed to power any product using any front-end framework.
Universal design tokens
Some POS products hadn’t yet adopted design tokens as a source of truth, while others had already made the leap. Amazingly, no two products referenced the same token set. All existing token libraries were limited to overwrites and additions to Material UI core tokens. A foundational element of my proposal was a library of universal design tokens, designed to power any product using any front-end framework.
Semantic, framework-agnostic design tokens were the core goal: Both design and dev should be able to intuit a token’s role without prior experience or documentation.
Semantic, framework-agnostic design tokens were the core goal: Both design and dev should be able to intuit a token’s role without prior experience or documentation.
Semantic, framework-agnostic design tokens were the core goal: Both design and dev should be able to intuit a token’s role without prior experience or documentation.
Figma variable modes provided a powerful tool for theming, allowing industry/customer-specific themes to be generated from the same foundational primitive tokens.
Figma variable modes provided a powerful tool for theming, allowing industry/customer-specific themes to be generated from the same foundational primitive tokens.
Figma variable modes provided a powerful tool for theming, allowing industry/customer-specific themes to be generated from the same foundational primitive tokens.
Figma variable modes provided a powerful tool for theming, allowing industry and/or customer-specific themes to be generated from the same foundational primitive tokens.
Shared components and patterns
To demonstrate the unifying potential of shared components and patterns, I created a range of POS prototypes covering different real world retail and restaurant scenarios. Each was built with the same set of core components.
Shared components and patterns
To demonstrate the unifying potential of shared components and patterns, I created a range of POS prototypes covering different real world retail and restaurant scenarios. Each was built with the same set of core components.
Shared components and patterns
To demonstrate the unifying potential of shared components and patterns, I created a range of POS prototypes covering different real world retail and restaurant scenarios. Each was built with the same set of core components.
One component, many faces: a core idea I wanted to emphasize was that design tokens can power any component variations needed across line-of-business-specific point-of-sale products—no divergent component libraries required.
One component, many faces: a core idea I wanted to emphasize was that design tokens can power any component variations needed across line-of-business-specific point-of-sale products—no divergent component libraries required.
Employee-facing retail checkout: Lookup and add an item to the sale.
Employee-facing retail checkout: Lookup and add an item to the sale.
Employee-facing restaurant checkout: Compose and add a combo to the sale.
Employee-facing restaurant checkout: Compose and add a combo to the sale.
Customer-facing retail checkout kiosk: Lookup and add an item to the sale.
Uniformity x Flexibility
Shared components and patterns, combined with a robust, theme-able token library, provide the best of both worlds: a unified, maintainable, user-friendly experience for collaborating teams and a flexible posture towards unique customer and industry requirements.
Uniformity x Flexibility
Shared components and patterns, combined with a robust, theme-able token library, provide the best of both worlds: a unified, maintainable, user-friendly experience for collaborating teams and a flexible posture towards unique customer and industry requirements.
Uniformity x Flexibility
Shared components and patterns, combined with a robust, theme-able token library, provide the best of both worlds: a unified, maintainable, user-friendly experience for collaborating teams and a flexible posture towards unique customer and industry requirements.
I built a theme builder prototype to demonstrate the role of design tokens in calibrating the unique look and feel of each POS template.
I built a theme builder prototype to demonstrate the role of design tokens in calibrating the unique look and feel of each POS template.
Impact: Less is more
Socializing this proposal required tact and patience. Voyix PMs are under constant pressure to deliver new features quickly and past experience had left some distrustful of similar unification efforts. In the end, the appeal of improved cross-product coherence, easier contributor onboarding, lower maintenance and better context for agentic workflows proved a compelling combination. By mid 2026, product teams formally agreed to merge codebases for retail self-checkout and cashier point-of-sale products, adopting many of the recommendations I’d proposed. Early estimates point to a reduction of total components by 75–80%.
Impact: Less is more
Socializing this proposal required tact and patience. Voyix PMs are under constant pressure to deliver new features quickly and past experience had left some distrustful of similar unification efforts. In the end, the appeal of improved cross-product coherence, easier contributor onboarding, lower maintenance and better context for agentic workflows proved a compelling combination. By mid 2026, product teams formally agreed to merge codebases for retail self-checkout and cashier point-of-sale products, adopting many of the recommendations I’d proposed. Early estimates point to a reduction of total components by 75–80%.
Impact: Less is more
Socializing this proposal required tact and patience. Voyix PMs are under constant pressure to deliver new features quickly and past experience had left some distrustful of similar unification efforts. In the end, the appeal of improved cross-product coherence, easier contributor onboarding, lower maintenance and better context for agentic workflows proved a compelling combination. By mid 2026, product teams formally agreed to merge codebases for retail self-checkout and cashier point-of-sale products, adopting many of the recommendations I’d proposed. Early estimates point to a reduction of total components by 75–80%.